Privacy Policy

Last updated on: 23rd July, 2021

TL;DR

  1. Particypants stores only the information about it’s users and products that is required to achieve a functioning app.
  2. We store all advert data in our servers for the teams to later access them. Send a mail to vedant@particypants.com to setup auto delete all data.
  3. None of the data on our servers will ever be shared/sold to 3rd party services.
  4. All your data will be deleted after you terminate your account with Particypants, mail me vedant@particypants.com to know more.
  5. Most of the data that we store will originate from Shopify, you may find it useful to review the Shopify’s privacy policy.

Longer Version

  1. Your privacy is important to us. It is Particypants’s policy to respect your privacy regarding any information we may collect from you across our website, https://www.particypants.com, and other sites we own and operate. Particypants is based on the premise of keeping most of the user experience within Shopigy Platforms (Shopify) . As such, it makes an effort to store the minimum amount of data required to run the service and to collect analytics to improve it.

  2. We will only process personal information in accordance with the Data Protection Legislation which for the purposes of this privacy policy shall mean: (i) the GDPR and any national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in Israel;(ii) any successor legislation to the GDPR or to Israel’s Privacy Protection Regulations (Data Security) 5777-2017, and other applicable privacy laws; and (iii) any other privacy legislation worldwide, applicable to Particypants’s business.

  3. Where you contract with us to provide the service to you, we will act as data processor and you will act as data controller. This privacy policy forms the basis of the instructions to us, under which we will process relevant personal data, and comply with GDPR.

  4. Any reference to “you” throughout, shall be deemed to refer to underlying data subjects for which you are a data controller, as appropriate.

  5. By signing into your Shopify Platform account on the Website, you grant us access to and permission to process personal data in your Shopify Platform account and, if you are a data controller of personal information, to process personal data of the Shopify Platform user accounts you give us access to by installing the Particypants app.

Information we collect

  1. Log data

    1. When you visit our website, our servers may automatically log the standard data provided by your web browser.
    2. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.
  2. Personal information

    1. This means any information about an individual from which that person can be identified.

    2. We may ask for, or receive from Shopify Platform after an approval, personal information, such as your:

      • Name (first name and last name)
      • Email
      • Username
      • Profile Photo
      • Time Zone
    3. When using one of our paid offerings, we may also ask for the following information:

      • Credit card information (processed directly by our payments provider in a manner compliant with the Payment Card Industry (PCI) Data Security Standard)
      • Billing address
      • VAT identification number
      • Business data
      • Business data refers to data that accumulates over the normal course of operation on our platform. This may include transaction records, stored files, user profiles, analytics data and other metrics, as well as other types of information, created or generated, as users interact with our services.
    4. We may receive information about you through Shopify Platform.

    5. None of your private/sensitive data will be sold/shared to 3rd party services.

    6. We may also collect, use and share aggregated data such as statistical or demographic data for any purpose.

    7. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

    8. We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

    9. We don’t keep personal information for longer than is necessary. While we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security. If necessary, we may retain your personal information for our compliance with a legal obligation or in order to protect your vital interests or the vital interests of another natural person.

    10. Particypants is an app for Shopify and integrates tightly with it. Almost all data that Particypants collects originates from Shopify. As such, you may find it useful to review the Shopify’s privacy policy.

    11. By design, Particypants has very little access to the data in your Shopify Platform workspace: Particypants cannot view any messages or activities in any of your channels or conversations and it also does not have access to any of your files.

    12. In addition to the team/workspace, channel, and user metadata mentioned above, Particypants only receives data when you or another user on your workspace actively engages or interacts with Particypants. This could be in the form of creating a new meeting or engaging with the notes/tasks posted.

    13. Age limitations Use of the Particypants service is not permitted for children under the age of 16. If you are aware of anyone under the age of 16 having supplied us with personal data, please contact us so that we can take steps to delete such information.

    14. Particypants does not display any advertisements, and does not share any data with advertisers.
    15. All sub-processors that Particypants employs are certified under the EU - US privacy shield. We have a dedicated page that lists sub-processors we employ which may access personal information.

International transfers of personal information

  1. The personal information we collect is stored and processed wherever Heroku (our hosting provider maintains its facilities(. By providing us with your personal information, you consent to the disclosure to these overseas third parties.

  2. We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means. Your acceptance of this privacy policy shall be your consent to permitting us to store or transfer data outside the EEA if it is necessary for us to do so.

Your rights and controlling your personal information

  1. Choice and consent: By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this privacy policy.

  2. If you are under 16 years of age, you are not permitted to use this service. You do not have to provide personal information to us, however, if you do not, it may affect your use of this website or the products and/or services offered on or through it.

  3. We store all meeting notes in our servers for the teams to later access them. Send a mail to vedant@particypants.com to setup auto delete of all meeting notes.

  4. All your data will be deleted after you terminate your account with Particypants, mail me vedant@particypants.com to know more.

Information from third parties:

  1. If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

Restrict:

  1. You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by opting out via the Particypants Dashboard or by contacting us using the details below. If you ask us to restrict or limit how we process your personal information, we will let you know how the restriction affects your use of our website or products and services.

Access and data portability:

  1. You may request details of the personal information that we hold about you.

  2. You may request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or other easily readable machine format.

  3. You may request that we erase the personal information we hold about you at any time.

  4. You may also request that we transfer this personal information to another third party. Wherever possible we will try to enable that.

Notification of data breaches:

  1. We will comply with laws applicable to us in respect of any data breach.

Complaints:

  1. If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach.

  2. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.

  3. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Business transfers

  1. If we or our assets are acquired; or in the unlikely event that we go out of business or enter bankruptcy, we would include data among the assets transferred to any parties who acquire us.

  2. You acknowledge that such transfers may occur, and that any parties who acquire us may continue to use your personal information according to this policy.

Limits of our policy

  1. Our website may link to external sites that are not operated by us.

  2. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

  3. Similarly, Particypants is an app for the Shopigy Platforms and as such, you may find it useful to review the relevant privacy for Shopify

Changes to this policy

  1. At our discretion, we may change our privacy policy to reflect current acceptable practices.

  2. We will take reasonable steps to let users know about changes via our service.

  3. Your continued use of this service after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.

  4. If we make a significant change to this privacy policy, for example changing a lawful basis on which we process your personal information, we will ask you to re-consent to the amended privacy policy.

Particypants’s Data Protection Contact: Vedant Lohbare, vedant@particypants.com